Today Sina Cloud SinaAppEngine (SAE for short) suffered an outage on sinaapp.com — suspected forgotten domain renewal. Let’s first look at sinaapp.com’s whois information: [caption id="" align=“aligncenter” width=“344”]
sinaapp.com whois information[/caption] We see that sinaapp.com’s registrant is now owned by GoDaddy; everyone speculated that Sina forgot to renew the domain, causing it to expire and be registered by GoDaddy, even registered through 2020. Sina urgently moved sinaapp.com users to vipsinaapp.com, but vipsinaapp.com also couldn’t work normally, because vipsinaapp.com’s NS records use sinaapp.com’s; it may take 72 hours to fully recover. [caption id="" align=“aligncenter” width=“292”]
vipsinaapp.com whois information[/caption] Let’s look at Sina SAE’s official Weibo response: “Currently sinaapp.com still belongs to SAE, and SAE successfully renewed this domain in May this year; the current fault is caused by GoDaddy’s improper handling. Users who can’t access can use vipsinaapp.com to access applications. vipsinaapp.com can be used by all users going forward. We are actively communicating with GoDaddy to resolve this and apologize for the inconvenience.” [caption id="" align=“alignnone” width=“583”]
SAE official Weibo response[/caption] An insider also said: the domain renewal succeeded, and both legal and the agent company renewed it; when legal contacted GoDaddy to refund a payment, the other side misunderstood and refunded both; currently we have renewed again and are waiting for it to take effect! So a company still needs a dedicated person to watch the domain status.
